Brew Tea Company

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">It is possible that your local customs authority may request a payment for duties charges to clear your order through customs. &#xA0;<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">The amount charged to you for duties and taxes is out of our control and is set by your local customs. &#xA0;Before placing an order with us we&#x2019;d recommend contacting your local customs authority for more information.&#xA0;

It is possible that your local customs authority may request a payment for duties charges to clear your order through customs. The amount charged to you for duties and taxes is out of our control and is set by your local customs.  Before placing an o

How is Brexit affecting deliveries in the EU?

INTERNATIONAL SHIPPING

What are Brew Coins?

How can I redeem Brew Coins on my order?

How can I earn extra Brew Coins?

Do I get rewarded for referring a friend?

Can I use my Brew Coins on a subscription order?

I am having trouble using my Brew Coins

BREW COINS

How do I set up a subscription?

How do I log in to my subscription account?

How do I edit my subscription?

Can I add one offs to my order?

Can I change my ship date?

Can I delay my order?

How can I revise my payment details?

SUBSCRIPTIONS

Do you ship internationally?

How long does shipping take?

I am shipping my order internationally, will there be any extra charges?

How do I track my order?

Shipping Policy

I didn't receive my order confirmation, what should I do?

When will I get my order?

What are the general shipping times for a purchase?

Do you offer free shipping?

My parcel is missing, what should I do?

How can I change my delivery address?

What payment method can I use?

SHIPPING

Can I return something if I don't like it?

RETURNS & REFUNDS

Can I get my order gift-wrapped?

I’m sending it direct - can I add a gift message?

How do I make sure they don’t see where it’s from?

When’s the last chance to order for Christmas?

What’s the cut off for same-day dispatch?

Need a hand choosing the perfect gift?

GIFTING

How is Brexit affecting deliveries in the EU?Updated 3 years ago