Brew Tea Company

<span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif, &quot;Mongolian Baiti&quot;, &quot;Microsoft Yi Baiti&quot;, &quot;Javanese Text&quot;, &quot;Yu Gothic&quot;; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">When ordering from our site for delivery overseas you may be subject to additional import duties and taxes, which are charged once the order reaches the destination country. &#xA0;<span style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif, &quot;Mongolian Baiti&quot;, &quot;Microsoft Yi Baiti&quot;, &quot;Javanese Text&quot;, &quot;Yu Gothic&quot;; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We have no control over these charges and cannot forecast what they may be so we&apos;d always recommend contacting your local customs for more information before placing an order. &#xA0; <h3 id> </h3>

When ordering from our site for delivery overseas you may be subject to additional import duties and taxes, which are charged once the order reaches the destination country. We have no control over these charges and cannot forecast what they may be s

I am shipping my order internationally, will there be any extra charges?

INTERNATIONAL SHIPPING

What are Brew Coins?

How can I redeem Brew Coins on my order?

How can I earn extra Brew Coins?

Do I get rewarded for referring a friend?

Can I use my Brew Coins on a subscription order?

I am having trouble using my Brew Coins

BREW COINS

How do I set up a subscription?

How do I log in to my subscription account?

How do I edit my subscription?

Can I add one offs to my order?

Can I change my ship date?

Can I delay my order?

How can I revise my payment details?

SUBSCRIPTIONS

Do you ship internationally?

How long does shipping take?

How is Brexit affecting deliveries in the EU?

How do I track my order?

Shipping Policy

I didn't receive my order confirmation, what should I do?

When will I get my order?

What are the general shipping times for a purchase?

Do you offer free shipping?

My parcel is missing, what should I do?

How can I change my delivery address?

What payment method can I use?

SHIPPING

Can I return something if I don't like it?

RETURNS & REFUNDS

Can I get my order gift-wrapped?

I’m sending it direct - can I add a gift message?

How do I make sure they don’t see where it’s from?

When’s the last chance to order for Christmas?

What’s the cut off for same-day dispatch?

Need a hand choosing the perfect gift?

GIFTING

I am shipping my order internationally, will there be any extra charges?Updated 3 years ago