Brew Tea Company

<img src="https://uploads.gorgias.io/ZPB9rx1nzM6WVa3O/BC_How-it-works-421a5cf6-bd26-4374-bca2-37879d8bfef0.gif" style="width: 300px;" class="fr-fic fr-dib fr-fil"><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Brew Coins are our rewards scheme. Every &#xA3;1 you spend on an order with us gets you 1 Brew Coin. You can use them again for money off future orders (10 Brew Coins = &#xA3;1 off). Spend them little by little, or save them up for a whopping discount.For normal orders,&#xA0;<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">you can apply as many or as few Brew Coins as you like at the final stage of checkout.For subscription orders you&apos;ll be able to redeem either 50 or 100 Brew Coins per shipment.Join today and we&apos;ll give your first 50 Brew Coins just for signing up.&#xA0;

Brew Coins are our rewards scheme. Every £1 you spend on an order with us gets you 1 Brew Coin. You can use them again for money off future orders (10 Brew Coins = £1 off). Spend them little by little, or save them up for a whopping discount. For nor

What are Brew Coins?

BREW COINS

How can I redeem Brew Coins on my order?

How can I earn extra Brew Coins?

Do I get rewarded for referring a friend?

Can I use my Brew Coins on a subscription order?

I am having trouble using my Brew Coins

How do I set up a subscription?

How do I log in to my subscription account?

How do I edit my subscription?

Can I add one offs to my order?

Can I change my ship date?

Can I delay my order?

How can I revise my payment details?

SUBSCRIPTIONS

Do you ship internationally?

How long does shipping take?

I am shipping my order internationally, will there be any extra charges?

How is Brexit affecting deliveries in the EU?

How do I track my order?

Shipping Policy

INTERNATIONAL SHIPPING

I didn't receive my order confirmation, what should I do?

When will I get my order?

What are the general shipping times for a purchase?

Do you offer free shipping?

My parcel is missing, what should I do?

How can I change my delivery address?

What payment method can I use?

SHIPPING

Can I return something if I don't like it?

RETURNS & REFUNDS

Can I get my order gift-wrapped?

I’m sending it direct - can I add a gift message?

How do I make sure they don’t see where it’s from?

When’s the last chance to order for Christmas?

What’s the cut off for same-day dispatch?

Need a hand choosing the perfect gift?

GIFTING

What are Brew Coins?Updated 2 years ago