Brew Tea Company

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you have received a reminder email to let you know your subscription order is due in a few days and would like to delay it, please head over to your subscription page: here you&apos;ll be able to edit the next shipment date.&#xA0;<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If your subscription order is due today and you&apos;d prefer to cancel it or delay it, email us at hello@brewteacompany.co.uk mentioning your full name and item of your subscription. If the parcel has not left Tea HQ yet, we&apos;ll either cancel or delay the order for you.&#xA0;<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Alternatively give us a quick call on 0161 872 7583.

If you have received a reminder email to let you know your subscription order is due in a few days and would like to delay it, please head over to your subscription page: here you'll be able to edit the next shipment date. If your subscription order

Can I delay my order?

SUBSCRIPTIONS

What are Brew Coins?

How can I redeem Brew Coins on my order?

How can I earn extra Brew Coins?

Do I get rewarded for referring a friend?

Can I use my Brew Coins on a subscription order?

I am having trouble using my Brew Coins

BREW COINS

How do I set up a subscription?

How do I log in to my subscription account?

How do I edit my subscription?

Can I add one offs to my order?

Can I change my ship date?

How can I revise my payment details?

Do you ship internationally?

How long does shipping take?

I am shipping my order internationally, will there be any extra charges?

How is Brexit affecting deliveries in the EU?

How do I track my order?

Shipping Policy

INTERNATIONAL SHIPPING

I didn't receive my order confirmation, what should I do?

When will I get my order?

What are the general shipping times for a purchase?

Do you offer free shipping?

My parcel is missing, what should I do?

How can I change my delivery address?

What payment method can I use?

SHIPPING

Can I return something if I don't like it?

RETURNS & REFUNDS

Can I get my order gift-wrapped?

I’m sending it direct - can I add a gift message?

How do I make sure they don’t see where it’s from?

When’s the last chance to order for Christmas?

What’s the cut off for same-day dispatch?

Need a hand choosing the perfect gift?

GIFTING

Can I delay my order?Updated 3 years ago