{NEW WEBSITE} Brew Tea Company logo
{NEW WEBSITE} Brew Tea Company logo

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SUBSCRIPTIONS

Setup your regular tea delivery.

How do I set up a subscription?

It's easy. Head to the Subscribe page on our website. 1) Select Loose Leaf or Proper Tea Bags. It's the same tea, just packed in a different way. Loose Leaf needs a teapot to strain or we have pyramid tea bags as an option, plastic free of course. 2)

How do I log in to my subscription account?

Your portal contains all the information you need about your subscription, and where you can make any amends. First, you will need to login to your account here. If you try to login and the system doesn't recognise the email address, or if you don't

How do I edit my subscription?

You can edit any details for your subscription via your portal with a few clicks. Login first, head to Your Subscription. Things you can amend:. 1) Swap blends. Tired of your usual blend? Click on Manage this subscription, on the one you wish to swap

Can I use my Brew Coins on a subscription order?

Login first, and then head to Your Subscription. Then click Edit. Add Brew Coins (Discount Codes) to your order. You have the option to add a discount to your upcoming deliveries. You will first need to redeem a code from the Brew Coins page here. Yo

Can I add one offs to my order?

Login first, and then head to Your Subscription. Then click Edit. Adding a one-off item to your next subscription shipment. To add an item, head to Your Subscription and click Choose Here. Then click Shop Now on Add a one off purchase. Choose any ite

Can I change my shipping date?

Login first, and then head to Your Subscription. Then click Edit. Amend the next charge/shipping date. To change when you get your next order, you need to change the charge date (this is when you will be charged, delivery will be the usual 1-2 days l

Can I skip a delivery?

Login first, and then head to Your Subscription. Then click Edit. Skip your next shipment. Too much tea? Simply click Skip. This will skip your next shipment, and automatically update your next charge depending on your chosen frequency.

How can I revise my payment details?

First Login to your account and head to My Subscriptions. Scroll down the page until you see the Payment section. Click Change & update your card details and billing address. Make sure to click on Update card before you leave the page.