Brew Tea Company

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">First things first. Head to the&#xA0;<a href="https://www.brewteacompany.co.uk/pages/tea-subscription" target="_blank" rel="noopener noreferrer"></a><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a href="https://www.brewteacompany.co.uk/pages/tea-subscription" rel="noopener noreferrer" target="_blank">&#x2018;Subscribe&#x2019;</a> page on our website.<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Select &quot;Loose Leaf&quot; or &quot;Tea Bags&quot;</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Choose your blend</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Choose how often&#xA0;</li></ul>Checkout &amp; we&#x2019;ll do the rest. Sit back and enjoy tea delivered straight to your door. <img src="https://uploads.gorgias.io/ZPB9rx1nzM6WVa3O/How_to_set_up_subscription-4e0e417e-760b-4638-b2f3-4c3bba9a1517.gif" style="width: 692px;" class="fr-fic fr-dib fr-shadow">

First things first. Head to the ‘Subscribe’ page on our website. Checkout & we’ll do the rest. Sit back and enjoy tea delivered straight to your door.

How do I set up a subscription?

SUBSCRIPTIONS

What are Brew Coins?

How can I redeem Brew Coins on my order?

How can I earn extra Brew Coins?

Do I get rewarded for referring a friend?

Can I use my Brew Coins on a subscription order?

I am having trouble using my Brew Coins

BREW COINS

How do I log in to my subscription account?

How do I edit my subscription?

Can I add one offs to my order?

Can I change my ship date?

Can I delay my order?

How can I revise my payment details?

Do you ship internationally?

How long does shipping take?

I am shipping my order internationally, will there be any extra charges?

How is Brexit affecting deliveries in the EU?

How do I track my order?

Shipping Policy

INTERNATIONAL SHIPPING

I didn't receive my order confirmation, what should I do?

When will I get my order?

What are the general shipping times for a purchase?

Do you offer free shipping?

My parcel is missing, what should I do?

How can I change my delivery address?

What payment method can I use?

SHIPPING

Can I return something if I don't like it?

RETURNS & REFUNDS

Can I get my order gift-wrapped?

I’m sending it direct - can I add a gift message?

How do I make sure they don’t see where it’s from?

When’s the last chance to order for Christmas?

What’s the cut off for same-day dispatch?

Need a hand choosing the perfect gift?

GIFTING

How do I set up a subscription?Updated 2 years ago