Brew Tea Company

<span id="isPasted" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(226, 232, 240); margin-bottom: 20px; color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Of course. Fill out the &#x2018;Leave a message&#x2019; box on the trolley page and we&#x2019;ll hand-write your note on our festive postcards. If you miss it or forget, don&#x2019;t panic. Shoot us an email at&#xA0;<a href="mailto:hello@brewteacompany.co.uk" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(226, 232, 240); touch-action: manipulation; text-decoration: underline; background-color: transparent; color: inherit; font-family: Gotham, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">hello@brewteacompany.co.uk</a><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(226, 232, 240); margin-bottom: 20px; color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;and we&#x2019;ll add it in for you.

Of course. Fill out the ‘Leave a message’ box on the trolley page and we’ll hand-write your note on our festive postcards. If you miss it or forget, don’t panic. Shoot us an email at hello@brewteacompany.co.uk and we’ll add it in for you.

I’m sending it direct - can I add a gift message?

GIFTING

What are Brew Coins?

How can I redeem Brew Coins on my order?

How can I earn extra Brew Coins?

Do I get rewarded for referring a friend?

Can I use my Brew Coins on a subscription order?

I am having trouble using my Brew Coins

BREW COINS

How do I set up a subscription?

How do I log in to my subscription account?

How do I edit my subscription?

Can I add one offs to my order?

Can I change my ship date?

Can I delay my order?

How can I revise my payment details?

SUBSCRIPTIONS

Do you ship internationally?

How long does shipping take?

I am shipping my order internationally, will there be any extra charges?

How is Brexit affecting deliveries in the EU?

How do I track my order?

Shipping Policy

INTERNATIONAL SHIPPING

I didn't receive my order confirmation, what should I do?

When will I get my order?

What are the general shipping times for a purchase?

Do you offer free shipping?

My parcel is missing, what should I do?

How can I change my delivery address?

What payment method can I use?

SHIPPING

Can I return something if I don't like it?

RETURNS & REFUNDS

Can I get my order gift-wrapped?

How do I make sure they don’t see where it’s from?

When’s the last chance to order for Christmas?

What’s the cut off for same-day dispatch?

Need a hand choosing the perfect gift?

I’m sending it direct - can I add a gift message?Updated 2 years ago