I didn't receive my order confirmation, what should I do?Updated 2 years ago

If you provided a valid email address during the checkout process, you will receive a confirmation email including your order number and a summary of the products purchased, shortly after you have placed your order. To find it easily, look for the subject line containing "Order sorted, done and dusted - Brew Tea Company".

Also, try to look into the spam folder of your email account.

If you have not received a confirmation email within 24 hours after purchase, it is often the case that there is an error in the email address provided. In any case, please contact us so we can send the confirmation email to the correct email address as soon as possible.